Covid-19

Posted by: marcia - Posted on:

GP Appointments

Due to the current Covid crisis the surgery is operating under the following procedures:

  • All appointments with the GPs will be triaged until further notice. 
  • If the GP feels you need to be seen in surgery they will offer you an appointment once they have assessed you over the phone. 

During this time, the online booking system will be suspended. We request that you call between 08:30 – 12:00 if you have a matter that needs to be discussed with a GP, if possible. This will allow GPs to triage and manage the workflow. If the lines are busy please use the e-consultation service.


Nurse Appointments

Essential nurse appointments which cannot be deferred will still be carried out however there are procedures in place if you are a shielding patient. If you have your own transport and can attend surgery using this you can still attend for appointments however if you use public transport you will need to contact the surgery for further information.


Prescriptions

We have now reverted back to no longer taking prescription requests via telephone as of 1st July 2020. You can order your prescription through your nominated chemist, patient access online, the NHS app, via online consultation at the top of this page and also by prescription slips via the red box at the surgery. 

If you need a note for your employer please visit www.111.nhs.uk/isolation-note/ to be able to create this document yourself. GP’s are unable to issue fit notes for self isolation.