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Fell Cottage Surgery
 Fell Cottage Surgery

 

 

 

 

 

COVID-19

 

GP APPTS

 

Due to the current COVID crisis the surgery is operating under the following procedures:


All appointments with the GPs will be triaged until further notice.


If the GP feels you need to be seen in surgery they will offer you an appointment once they have assessed you over the phone.


During this time, the online booking system will be suspended. We request that you call between 08:30 - 12:00 if you have a matter that needs to be discussed with a GP, if possible. This will allow GPs to triage and manage the workflow. If the lines are busy please use the e-consultation service.

 

The surgery doors remain locked and we ask that you must not come to the surgery if you have COVID19 or a high temperature and/or a cough. Please stay at home and contact 111.

 

NURSE APPTS

 

Essential nurse appointments which cannot be defered will still be carried out however there are procedures in place if you are a shielding patient.

If you have your own transport and can attend surgery using this you can still attend for appointments however if you use public transport you will need to contact the surgery for further information.

 

PRESCRIPTIONS

 

During the crisis we are temporarily taking prescription requests over the phone between 10:00 - 14:00. You can still order via chemist and online access also however once chemists are working again at full capacity this will revert to no longer taking requests over the phone. Prescriptions may take longer than the 48 hour time frame due to demand.

 

 

 

If you need a note for your employer please visit www.111.nhs.uk/isolation-note/ to be able to create this document yourself. GP's are unable to issue fit notes for self isolation.  

 

 


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